AI Plumbing Customer Service Rep

Julian is your AI plumbing rep—fielding urgent calls, booking repairs, and keeping your phones covered at all hours, so no leak or lead goes unanswered.

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Julian the Phone Agent

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Use Cases

First to reply, first to close. Accelerate pipeline generation with an always-on digital worker, converting prospects 24/7. Julian is your AI plumbing CSR, purpose-built for plumbers and drain specialists. He handles every plumbing inquiry the moment it comes in. He quotes common jobs, diagnoses simple issues over the phone, and books appointments while you’re out on a job. He never misses a call – even at 2 AM – so emergencies are handled professionally and no potential customer is lost.

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Inbound qualification and speed to lead

Julian responds to every caller within seconds, gathering the necessary details (like location and issue type) and qualifying the job urgency before routing or scheduling.

Lead nurture and funnel optimization

Lead nurture and funnel optimization

Julian reaches back out to old leads. He revisits past plumbing estimates or inquiries that didn’t book, turning them into new scheduled jobs whenever possible.

Consented multi-channel outbound

Consented multi-channel outbound

Julian works 24/7 to engage prospects and scale outreach while maintaining a genuine connection with customers at every touchpoint.

Listen to Julian

Julian delivers delightful and personalized conversations. Always available, endlessly patient, and able to reason, predict, and act in real-time.

A better way to accelerate your inbound conversion.

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Sales

Answer inbound plumbing calls immediately, capturing every job opportunity (especially urgent ones) without delay.

Follow up with missed calls or inquiries that went to voicemail, and convert those stalled leads into booked appointments before they call a competitor.

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Marketing

Promptly reach out to leads from water heater specials, sewer line cleanout promotions, or local PPC ads – turning marketing spend into real jobs.

Re-engage prospects who requested a quote or consultation but never scheduled service, giving them a gentle nudge to book with your team.

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Revenue Operations

Track metrics like quote-to-job conversion rate and average response time by service type or campaign to identify where you can improve.

Julian minimizes lost opportunities by ensuring every inquiry is followed up, and he optimizes your scheduling by filling slow periods with automated follow-ups.

Julian's Average Impact

Speed to lead

<20s

Julian calls prospects less than 20 seconds after they complete an inbound form.

Inbound conversion %

+61%

Decreasing lead response time results in a better buying experience.

Win rate

+3.5%

80% of buyers buy from the first vendor to respond. Julian drives a higher win-rate by always being first.

Trusted by 100s of world class GTM teams:

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Hire AI CSRs for Your Plumbing Business

Automate every step of your plumbing business’s customer outreach – from answering emergency calls and explaining services to following up on quotes and booking jobs, all through a 24/7 AI-driven assistant.

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